Refund Policy

At TalkingAIAvatar, we are committed to providing high-quality AI-generated talking videos from your photos and audio. To ensure transparency and clarity, please review our refund policy below.

By using our website or services, you agree to the terms of this Refund Policy.

1. Free Credits for Testing

We offer 10 free credits to all new users to test our service before making a purchase. This allows you to explore and evaluate the quality of our AI-generated talking videos before committing to a paid plan.

We strongly encourage all users to utilize these free credits to ensure our services meet their expectations.

2. No Refunds Policy

All purchases made on TalkingAIAvatar.com, including one-time credit purchases and subscriptions, are non-refundable. This applies in the following cases:

• Dissatisfaction with the results of the AI-generated talking videos.
• Incorrect or invalid inputs provided by the user (photos or audio that don't meet requirements).
• Unused credits or remaining subscription time.
• Change of mind after purchase.

3. Input Requirements

Our AI tool relies on the quality and accuracy of the input provided by users. For optimal results:

• Photos should be clear front-facing portraits with good lighting.
• Audio files should be clear and have minimal background noise.

If your uploaded content does not meet these requirements and results in poor output quality, no refund will be issued. We recommend reviewing our guidelines and using your free credits to test different inputs before purchasing.

4. Subscriptions

For monthly and yearly subscriptions:

• Subscriptions are non-refundable, including partial refunds for unused time.
• You may cancel your subscription at any time, and you will retain access to your plan until the end of the current billing cycle.
• Annual subscriptions offer a significant discount compared to monthly billing but are still subject to our no-refund policy.

5. Technical Issues

If you experience technical issues where our service fails to generate any output for your credits:

• Please contact our support team immediately.
• In cases of verified technical failures on our part, we may, at our discretion, reissue the credits used for the affected generation.
• Technical compensation is provided as replacement credits, not monetary refunds.

6. Policy Acceptance

By using TalkingAIAvatar.com and purchasing our services, you acknowledge and agree to this refund policy. It is the responsibility of the user to review this policy before making any purchase.

Thank you for choosing TalkingAIAvatar. We are committed to providing you with the best possible experience with our AI-generated talking videos.